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Using Google review integration to drive customer engagement

Mastering the Influence of Google Reviews for Building an Exceptional Online Reputation and Driving Business Growth.

Let us tell you how you can get your customers to leave feedback on your Google business profile whenever they place an order with you.  

The Place ID option in your POS is mainly used to link your restaurant on EasyEat with its Google Business profile. With the help of this feature, if a customer gives the restaurant a rating of 4 or above on the EasyEat App, the customer will be redirected to the Google business profile of your restaurant where they can register their positive feedback.

Setting up Google Reviews using Place ID:

  • Follow the step-by-step guide provided by EasyEat to set up Google Reviews using Place ID.
  • Generate your Place ID from Google My Business and link it to your EasyEat account from POS.
  • Encourage customers to leave reviews by providing clear instructions, such as providing review links on receipts(kindly connect with our customer support team to edit the footer of your receipt) or in follow-up communications.
  • Monitor and respond to customer reviews promptly, both positive and negative, to show your engagement and dedication to customer satisfaction.

How will integrating Easyeat's POS with your Google business page help you?

  1. Amplified Visibility: Get noticed by potential customers with a strong online presence powered by positive Google reviews.

  2. Trust and Credibility: Build trust and credibility with prospective customers through genuine feedback from satisfied customers.

  3. Valuable Customer Insights: Tap into valuable customer feedback to identify areas for improvement and enhance the overall service experience.

  4. Competitive Edge: Gain an edge in the market by leveraging positive reviews to influence customer decisions and attract more business.