FAQs from a Diner's Point of View

Q1: How do I make a table booking through the EasyEat app?

A1: You can make a table booking through the EasyEat app by selecting the desired restaurant, choosing the "Book a Table" option, and following the prompts to specify the number of people, date, time, and any special requests.


Q2: Is there a limit to the number of diners I can reserve a table for?

A2: The maximum number of diners you can reserve a table for depends on the seating capacity set by the restaurant. You can select the desired number of people when making a booking, subject to availability.


Q3: How far in advance can I book a table?

A3: You can book a table 30 days in advance with a maximum capacity of 30 people per booking.


Q4: What happens if I need to modify or cancel my booking?

A4: If you need to modify or cancel your booking, you can do so through the EasyEat app. Simply access your bookings, select the appropriate booking, and follow the prompts to make changes or cancel as needed. You can change the date, time, number of people or edit the occasion or special request.


Q5: Do I need to pay a fee for making a table booking, and if so, how is it charged?

A5: Some restaurants may charge a fee for making a table booking, depending on their policies. If applicable, the booking fee will be clearly indicated during the booking process and may be adjusted in the final bill or charged separately. You may be asked to pay either per reservation or per pax.


Q6: Can I request specific seating arrangements or preferences when making a booking?

A6: Yes, you can usually specify any special requests or seating preferences when making a booking. The restaurant will do its best to accommodate your preferences, although availability may vary.



Q7: Can I view my past and upcoming bookings in the EasyEat app?

A7: Yes, you can view both past and upcoming bookings in the EasyEat app. Simply navigate to the "Table Bookings" section within your profile to access your booking history.